A security deposit is required to cover any potential damage, excessive cleaning, or violations of the rental agreement that may occur during the use of YOKOEXCLAMATION Trailer. This deposit is separate from the rental fee and must be paid in advance to secure the booking.
A refundable security deposit of GHC 1000 is required for all bookings. The deposit must be paid in full at the time of reservation or at least (one week) prior to the event. Payment and booking can be made on website https://paystack.shop/pay/vt_x5zscobh or on WhatsApp at 0539299233.
If no issues are found, the deposit will be refunded in full within 1 business day after the event. You will be notified in writing of any deductions made from the deposit. A staff member will inspect the trailer before and after the event. The client (or responsible adult) is encouraged to be present during post-event inspection. If damages or costs exceed the security deposit, the client will be billed for the difference. Failure to pay may result in legal action.
Pricing:
We offer flexible rental options designed to accommodate a variety of events and budgets. Our standard pricing is as follows:
Price Disclaimer
For large-scale events or multi-day bookings, please contact us directly for a custom quote.
Transportation:
YOKOEXCLAMATION offers free transportation and setup of the trailer for events located within a 25km radius of our base location. For events located outside the free radius, a transportation fee will apply based on the distance from our base. Additional travel charges may apply for areas with restricted access, tolls, or extended setup times. You will be notified of any applicable transportation fees during the booking process.
All transportation charges must be:
Failure to pay transportation charges in advance may result in cancellation of service and forfeiture of your reservation.
Cancellation:
We understand that plans can change. However, due to the nature of our scheduling and limited availability, the following cancellation policy applies to all bookings:
1. Cancellation with One Week Notice
If the client cancels their reservation seven (7) or more days prior to the scheduled event:
2. Cancellation with Less Than One Week Notice
If the client cancels less than seven (7) days before the scheduled event:
3. Non-Payment of Balance
If the client fails to pay the full remaining balance (including transportation charges, if applicable) at least seven (7) days before the event:
4. No Refund Policy
All payments are final. No refunds will be given for:
Rescheduling:
In the event that the CLIENT wishes to change the date of a confirmed booking, the following rescheduling policy applies:
1. Request to Reschedule
If the CLIENT requests to reschedule their event:
2. Notice Requirement
3. New Deposit Requirement
In cases where the original deposit is forfeited, the CLIENT agrees that a new deposit must be paid in full to secure the new event date.
Clients’ Responsibility:
To ensure a smooth and successful experience, the following responsibilities apply to all clients booking services from YOKOEXCLAMATION:
1. General Responsibility
The CLIENT is responsible for:
2. Multi-Day Rentals – Staff Accommodation
For bookings that span more than one day, the CLIENT is responsible for providing suitable overnight accommodation for YOKOEXCLAMATION staff, within reasonable distance from the event venue.
3. Failure to Provide Accommodation
If suitable accommodation is not provided in advance, YOKOEXCLAMATION reserves the right to:
The safety of our
guests, staff, equipment, and property is our highest priority. The following
safety policies apply to all events involving the use of our trailer:
1. On-Site
Supervision
2. Trailer
Positioning and Movement
3. Violation
of Movement Policy
If the CLIENT or
any party attempts to move or interfere with the trailer:
4. General
Safety Rules
Grid
Connection Agreement:
This Grid
Connection Agreement (“Agreement”) is made between the Client
(hereinafter “CLIENT”) and YOKOEXCLAMATION (hereinafter
“YOKOEXCLAMATION”) and governs the use of the CLIENT’s electrical
supply during the rental period of the YOKOEXCLAMATION trailer.
1. Authorization
to Access Power
By booking
YOKOEXCLAMATION, the CLIENT hereby authorizes and agrees that YOKOEXCLAMATION
may access and connect to the CLIENT’s electrical power grid at the event
location for the duration of the booking.
2. Power
Supply Requirements
3. Backup
Power Provision
In the event of
emergency outages, YOKOEXCLAMATION will make reasonable efforts to provide backup
power and surge protection to maintain service continuity, if required and
available.
4. Client
Responsibility
The CLIENT
agrees to:
Any necessary
repairs or replacements resulting from such damages will be charged to the
CLIENT in full.
5. Limitation
of Liability
YOKOEXCLAMATION
shall not be held liable for any indirect, incidental, or consequential damages
resulting from:
The CLIENT
agrees to indemnify and hold harmless YOKOEXCLAMATION from any and all claims,
losses, or damages arising from misuse, negligence, or failure to comply with
this agreement.
6. Compliance
YOKOEXCLAMATION
will comply with all applicable technical specifications, electrical safety
rules, and local regulatory standards when connecting to and using the CLIENT’s
power supply.
Assumption of Risk:
By entering and participating in
activities within the YOKOEXCLAMATION trailer and its vicinity, you acknowledge
and agree that participation involves inherent risks, including but not limited
to physical exertion, motion sickness, tripping hazards, collisions, or other
accidents.
You voluntarily assume all risks
associated with participation and release YOKOEXCLAMATION and its owners,
staff, affiliates, and partners from any and all liability for injuries or
damages that may occur.
Limitation of Liability:
YOKOEXCLAMATION shall not be liable for
any injuries (including personal injury, disability, or death), losses, or
damages sustained while participating in or being present within the Trailer
and its vicinity, unless caused solely by gross negligence or willful
misconduct by YOKOEXCLAMATION
This includes, but is not limited to:
Supervision of Minors:
All children under the age of 13 must be
supervised by a parent or guardian at all times. The parent or guardian assumes
full responsibility for the child’s safety while in or around the Trailer.
Health Conditions:
If you or your child has any medical
condition that may be affected by light, sound, or video games (e.g. epilepsy,
heart conditions, sensitivity to motion), please notify staff in advance and refrain
from participation if appropriate. You participate at your own risk.
Behavior and Safety Rules:
Participants must follow all safety instructions and rules provided by staff. Unsafe, reckless, or disrespectful behavior may result in removal from the Trailer and its vicinity, without refund. YOKOEXCLAMATION reserves the right to refuse service to anyone posing a risk to themselves or others.
By participating, you grant permission for YOKOEXCLAMATION to take and use photos/videos of the event for promotional purposes, unless you notify us in writing beforehand.
By booking YOKOEXCLAMATION, submitting payment and/or entering our trailer and its vicinity, you confirm that:
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